If you have been on a process team and spent months gathering data, this class is for you. Using simple participative techniques, you will gather information and have solutions in hand in just two days. The same concepts can be used from the factory floor to the home office to make your organization more profitable. The premise is to work on the eighty percent of the problems that are obvious and train those who deal with the process daily to work out the other twenty percent. These concepts have saved our clients millions of dollars. Call Leadership Resources & Consulting 1-800-657-2235 for more information.